Privacy Policy

Collection of Personal Data

When registering or signing up on our platform, we will ask you to provide certain personal data, including but not limited to your name, company name, country, city, address, company address, email address, mobile number, company identification number, VAT number, and other information to provide you with membership benefits and inform you about our services and other benefits or opportunities related to your membership on our platform. Additionally, we collect information about your use of our platform, including but not limited to data from your computer, which may include IP address, and there are situations where we automatically collect other types of data such as the date and time of access to the platform, information about the hardware, software, or internet browser you use, as well as the operating system of your computer, the version of the application, and your language settings, to provide you with the best possible service and experience. Our platform uses non-sensitive data such as cookies for functional purposes: keeping you signed in and remembering your language preference, which enables a better user experience and proper content display.

Use of Personal Data

Your personal data is used to provide the services offered by our platform and to improve your user experience. Your personal data is also used to process your requests and communicate with you about your requests, inquiries, and other issues. Personal data may be used for marketing communication purposes, such as notifications about special offers, new services, and other important information.

Sharing of Personal Data

Your personal data is shared internally within our platform during the platform maintenance process. We may share your information with other users of our platform to provide the best user experience. Additionally, we may share your personal data with the following recipients, including but not limited to:

• Other users of this platform - To offer the best user experience, your personal data such as company name, phone number, and others may be shared with other users of this platform.
• Business partners - We may share your information with business partners who participate in our marketing activities and who provide discounts for users, as well as other forms of benefits.
• Third parties as service providers - To ensure the highest quality service, we share your data with our service providers, which include data storage, processing various requests, fraud protection, and more.
• Regulatory requirements - In the event of any regulatory requirements from courts, tax authorities, law enforcement agencies, prosecutors, or other law enforcement agencies of Bosnia and Herzegovina, we will be obliged, based on received requests, to forward the data to these institutions, which is also the obligation of the Company in accordance with the applicable regulations of Bosnia and Herzegovina.

Data Security and Integrity

We will take reasonable steps to ensure that the personal data we process is reliable for its intended use, accurate, complete, and current. You are responsible for the accuracy of all personal data you provide to us. We will make reasonable efforts to maintain the accuracy and integrity of the personal data we obtain and to update it as necessary. We adhere to appropriate physical, procedural, technical, organizational, and personnel measures to ensure adequate protection of your personal data that we process. Our platform adheres to the best industry standards regarding data protection. Our goal is to protect your personal data from loss, unauthorized use, access, manipulation, and destruction. However, it is not possible to guarantee 100% security of your personal data, but our platform constantly improves its processes and takes responsible measures to ensure the best possible protection of your personal data. Your personal data is stored on secure servers with limited access.

User Rights

You have the right to request access to your personal data that we hold and to request that we correct or delete any inaccurate data. The user has the right to request the deletion of personal data (right to be forgotten) at any time. The user can do this by sending a request to the email address [email protected], and the data will be deleted within thirty days. The request must be sent from the email address registered to the user account to prevent misuse by third parties. As a user of our platform, you have the right to file a complaint to the email contact address [email protected]. It is important to note that in certain circumstances, we may be required to retain certain personal data to fulfill our legal obligations or for the defense of legal claims. If you have any questions about the processing of your personal data or if you wish to exercise any of your rights, please contact us via email or by other means provided on our platform.

Cookies and Tracking

Our platform uses cookies that are strictly necessary for its operation: keeping you signed in to your account and remembering your language preference. Cookies are small files that are downloaded to your device when you access our platform. We do not currently use third-party analytics or advertising cookies; if this changes, we will update this Privacy Policy and, where required, ask for your consent. You can configure your browser to refuse cookies or to ask for your approval before downloading them. However, if you refuse cookies, you may not be able to use all the features of our platform, such as staying signed in.

Privacy Policy Changes

Our platform reserves the right to change this Privacy Policy at any time, and the amended text of the Policy will be published on our platform's website. To stay informed of all changes, we recommend that you periodically review this Privacy Policy. If you do not agree with the amended Privacy Policy, please stop using this website. All changes to the Privacy Policy take effect immediately upon publication on our platform's website. If you continue to use our platform's website after the changes take effect, it is considered that you confirm and accept the amended Privacy Policy.

Conclusion

If you have any questions regarding this Policy or if you wish to file a complaint, you can do so via email: [email protected]